forgenox

Documento em inglês

FORGENOX — TERMS OF USE AND SERVICES

Last updated: November 13, 2026

Contracting company: Forgenox Cloud Limited (Ltd.)

Registered address: Cyberport 1, Cyberport Rd, Pok Fu Lam, Hong Kong Island, Hong Kong

Website: https://forgenox.ai

1. Acceptance of the terms

These Terms of Use and Services ("Terms") govern access to and use of the ForgeNox platform, including websites, applications, computing resources, APIs, artificial intelligence, automation, and related services.

By creating an account, purchasing services, or using the platform, you acknowledge that you have read and accepted these Terms through the applicable acceptance process.

If you act on behalf of an organization, you represent that you have authority to bind it to these Terms.

2. Description of services

ForgeNox is an international platform that provides the following, depending on the purchased offering:

  • GPU cloud infrastructure.
  • Computing resources and cloud environments.
  • Artificial intelligence interfaces.
  • Access to AI models and APIs.
  • Autonomous agents and automation.
  • Development and processing tools.
  • Additional applications, integrations, and services.

Available products, features, prices, and limits will be described on the relevant commercial pages, in the console, or in the applicable documentation.

Features announced as forthcoming, in development, or experimental do not create an obligation to make them available immediately.

3. Registration and account responsibility

You must provide accurate and up-to-date information.

You are responsible for protecting your credentials, tokens, API keys, and authentication methods.

Activities carried out using valid credentials may be attributed to the corresponding account, except in cases of platform failure, security compromise, or other circumstances that relieve you of responsibility.

You must promptly report suspected unauthorized access.

4. Purchasing infrastructure services

GPU and cloud services may be provided directly or through integrations with partner providers.

Availability depends on factors such as capacity, location, configuration, maintenance, and technical conditions.

Purchases are confirmed through the procedure described in the console.

Depending on the offering, ForgeNox may provide different purchasing options, including usage-based billing, packages, and reservations.

Purchasing a configuration does not guarantee unlimited availability or continued service beyond the conditions expressly agreed.

5. Credits and payments

The platform may use prepaid credits as a means of paying for services.

Credits are contractual units used to purchase and consume ForgeNox services. They do not represent bank deposits, electronic money, investments, financial securities, or a promise of appreciation.

The commercial terms presented before purchase will specify the rules on validity, transfers, refunds, and currency conversion, subject to mandatory applicable law.

Prices may vary by service, region, availability, provider, exchange rate, or demand.

Price changes for new purchases or future usage will be communicated as appropriate. Fixed-price contracts are governed by the terms specifically agreed.

Taxes, payment fees, and currency conversions will be disclosed where applicable.

6. Computing resource usage and billing

You acknowledge that computing instances may incur charges while active or during other billable periods disclosed at purchase.

Disconnecting from a browser, terminal, SSH session, or application does not necessarily terminate an instance.

You are responsible for managing your resources and terminating them through the designated procedure.

ForgeNox will provide information about the billing model and the termination and usage controls included in the offering.

For failures shown to be attributable to ForgeNox, corrections, service credits, or refunds may apply under the contract and applicable law.

7. Storage and data loss

Some instances or environments may use temporary or ephemeral storage.

Interrupting, deleting, or terminating resources may make files unavailable or delete them.

Unless you expressly purchase a backup or persistent storage service, you are responsible for maintaining adequate copies of your data.

ForgeNox does not guarantee data recovery after resources are permanently deleted, subject to its liability for its own failures and its legal obligations.

8. Artificial intelligence services

Responses and outputs from AI models may contain errors, incomplete information, inappropriate content, or unexpected results.

You must review outputs before using them in consequential activities.

ForgeNox does not guarantee that AI-generated content will always be accurate or automatically suitable for medical, legal, financial, or other high-impact decisions.

Certain models may be subject to technical or commercial restrictions imposed by their providers.

9. Autonomous agents and automation

Where available, AI agents may perform tasks according to the settings, permissions, and instructions you define.

You are responsible for deciding what access to grant and assessing the risks of the operations you authorize.

Actions that may have financial, contractual, or irreversible consequences must follow the authorization mechanisms and controls offered by the product.

ForgeNox may impose usage limits, security controls, and additional procedures for certain actions.

10. APIs and integrations

Using APIs may require authentication, compliance with technical limits, and adherence to the applicable documentation.

You must not publicly share private access keys.

ForgeNox may restrict excessive requests, abusive activity, or operations that compromise service security or stability.

Third-party integrations may be subject to their providers' terms.

11. Acceptable use

You must not use the platform for:

  • Illegal or fraudulent practices.
  • Distributing malware or carrying out unauthorized intrusions.
  • Stealing credentials or information.
  • Denial-of-service attacks.
  • Exploiting vulnerabilities without authorization.
  • Infringing intellectual property rights.
  • Processing personal data in violation of applicable law.
  • Content or activities prohibited by the relevant providers' rules.
  • Operations that harm the security or integrity of the infrastructure.

Cryptocurrency mining or other intensive workloads may be subject to offering-specific or provider-specific restrictions disclosed in advance.

12. Suspension and termination

ForgeNox may suspend services in cases of fraud, security risk, material breach of contract, nonpayment, or legal requirement.

Where reasonably practicable, ForgeNox will provide notice and an opportunity to remedy the issue, except in urgent cases.

Account closures and the handling of remaining balances are subject to the accepted commercial terms, the parties' responsibilities, and applicable mandatory rules.

13. Third-party providers

ForgeNox may use independent providers for computing, hosting, payments, AI models, and other services.

Third-party failures may affect the availability or performance of certain features.

ForgeNox retains its own contractual and legal responsibilities to the customer. The use of third parties does not automatically exclude liability.

Any service levels, compensatory credits, or guarantees depend on the specific terms purchased.

14. Intellectual property

The ForgeNox brand, visual elements, proprietary software, interfaces, and materials are protected by applicable intellectual property laws.

Users retain the rights they hold in the content they supply to the platform.

Ownership of and rights in AI-generated outputs are subject to applicable law, third-party rights, and the terms of the services used.

You grant ForgeNox the permissions necessary to host, transmit, and process your content solely for authorized purposes and in accordance with these Terms.

15. Confidentiality and data protection

The parties must handle confidential information received in connection with the services in accordance with their contractual and legal obligations.

Personal data processing is governed by the Privacy Policy and, where necessary, a separate data processing agreement.

Business customers may enter into a supplementary Data Processing Agreement (DPA).

16. Availability, maintenance, and warranties

ForgeNox seeks to provide stable and secure services, but cloud systems may experience interruptions, maintenance, capacity changes, and connectivity issues.

Specific availability guarantees depend on a Service Level Agreement (SLA), where offered.

These Terms do not exclude mandatory legal warranties or liability that cannot be excluded under applicable law.

17. Limitation of liability

To the fullest extent permitted by applicable law, liability for indirect losses, lost profits, and consequential damages may be limited under the specific commercial terms.

Any monetary liability cap must be defined in an appropriate contractual instrument, taking into account the balance of obligations, the nature of the service, and legal restrictions.

No provision excludes liability for fraud, willful misconduct, or circumstances in which the law prohibits exclusion.

18. Taxes and regulatory obligations

Each party is responsible for the tax and regulatory obligations assigned to it by law.

You are responsible for verifying that your use of the services complies with the laws of your jurisdiction and those applicable to your activities.

ForgeNox may implement checks, territorial restrictions, and additional requirements when required by law, sanctions, or export regulations.

19. Changes to these terms

These Terms may be amended to reflect legal, operational, or commercial changes.

Material changes will be communicated appropriately, with advance notice where required or reasonable.

New terms will not be applied retroactively in a way that conflicts with accrued rights or mandatory law.

20. Governing law and dispute resolution

These Terms will be interpreted under the laws of Hong Kong, subject to mandatory legal provisions applicable to particular contractual or consumer relationships.

The parties will first seek to resolve disputes through official support and negotiation channels.

If the parties cannot reach an amicable resolution, the courts of Hong Kong will have jurisdiction, subject to any rights to bring proceedings in other jurisdictions that cannot be waived by contract.

21. Contact

Company: Forgenox Cloud Limited (Ltd.)

Company Registration Number (CR No.): 0696586

Address: Cyberport 1, Cyberport Rd, Pok Fu Lam, Hong Kong Island, Hong Kong

Support: support@forgenox.ai

Legal inquiries: legal@forgenox.ai

Website: https://forgenox.ai

ForgeNox

Consultar a configuração de uma GPU gera cobrança?

Não. Você pode consultar as configurações e estimar os custos gratuitamente. A disponibilidade e o valor final são confirmados durante a contratação no Console ForgeNox. A cobrança ocorre somente após a confirmação do pedido.

Como escolher minha GPU?

Compare a memória necessária para seu modelo, a localização e o preço por hora. O catálogo reúne configurações de 8 GB a 141 GB de VRAM.

Posso usar os aplicativos sem alugar uma GPU?

Você pode acessar a plataforma e consultar os aplicativos disponíveis. A locação de GPU é uma frente da infraestrutura ForgeNox.

A API já está disponível?

Sim. Use a URL da API ForgeNox, sua chave e o identificador do modelo para integrar o chat ao seu sistema.